Job Description

Company: Phase Eight

Position: Supervisor

Job type: Permanent, part time
Hours: 20
Salary: Competitive
Benefits: Excellent
Requirements: must be available to work weekends and evenings

Job Purpose:
To generate sales by delivering outstanding customer service and maintaining exceptional standards, providing a world class shopping experience that means our customers return again and again.

To support the management team to ensure the profitability of the store and drive sales through effective management and communication with the team.

Responsible for:
Actively sell in a professional and friendly manner

Achieve sales goals by demonstrating a passion for retail, the product and our brand

Confidently introduce our full range of products & services

Participate in sales initiatives and ensure team are aware of all opportunities to potentialise sales

Provide an inviting and welcoming atmosphere for our customers

Engage with our customers, to exceed their expectations and build customer loyalty

Make the customer experience fun

Promote a customer focus within the team

Maintain knowledge of competitor sales and activity

Maintain an in-depth knowledge of our product in order to aid our customers fashion needs

To provide accurate and informative product knowledge including the features and benefits of the products available

Promote the brand, products and services at all times

Ensure sales transactions are processed with care and attention

Adhere to stock control procedures

Maintain the health and safety of colleagues, customers and contractors

Support the management team in ensuring the team are trained and understand all toll and cash handling procedures

Work as an effective part of the store and regional sales team

Demonstrate flexibility in order to meet store needs

Support Style Consultants with learning and development needs

Support all team members in achieving team goals through professional and effective relationships

Communicate team goals and objectives in the absence of your line manager

Key behaviours Essential:
Sales and target driven
Customer service focused
Passion for fashion
Strong work ethic
Effective communicator


Fashion retail experience
Planning and organisation skills
Team player
Highly motivated

Please apply online via the Phase Eight website or hand your CV in instore.