Meet the Team

BID Manager

Frances Forrest

Frances has been BID Manager at YourBromley BID since March 2016. In addition to a Politics and Sociology degree, she passed the BID Management Certificate qualification with merit in 2013 with her research topic “The benefits to BIDs and levy payers of joint purchasing”. Prior to joining YourBromley, Frances worked in BIDs since 2012 (Vauxhall One and Croydon), specialising in crime reduction, cleansing, communication and business engagement. She was employed by Lambeth Council from 2000 – 2008 as a Town Centre Manager for North Lambeth. She is responsible for delivering the overall business plan, in particular for introducing safety initiatives into Bromley town centre, for making it look smarter, with street art projects, additional signage, planting and cleansing and for introducing opportunities for businesses to reduce their overheads.

Away from BIDs, Frances volunteers at an annual street art fayre and loves country walks, playing badminton and table tennis and visiting art galleries.


Phone: 07703 495725

Your Bromley Ambassador


Originally from the Czech Republic, Stephanie will be celebrating her 20th year in the U.K this year. Stephanie loves the culture, history and all of the people that made this country a home to her. Stephanie has an optimistic and positive character, loves chatting and interacting with the general public, and is the type of person you see talking to strangers on a bus or train and smile when eye contact is made. Stephanie is responsible for providing directions to visitors, reporting any environmental defects within the town centre to the responsible authorities, and to liaise with member businesses to make sure they know what Your Bromley Business Improvement District is delivering and how they can participate.



Business Engagement

Zoe Griffiths

Zoe joined YourBromley in March 2020 and is responsible for engaging with the businesses. This includes suggesting various ways YourBromley can help individual businesses with their priorities, sharing feedback on how we are delivering the current business plan, as well as finding out what owners and managers would like us to focus on in the future. In addition to a Business Degree with French, Zoe is a Chartered Marketer as well as a Certified Banker. She brings experience from other BIDs (Camberley and Hammersmith) as well as 7 years’ background of running her own business.

Outside of BIDs, Zoe is often to be found on the water: canal, river, lake or sea in a kayak. She also loves climbing mountains, foreign travel, reading and cats.


Phone:  07885 874741

Your Bromley BID Chair

Andy Bawn

Wetherspoons, The Greyhound Pub

After leaving school at 17 and joining Royal Navy left in 1985 and pursued a career in Hospitality sector, have worked a lot in the West Country until work brought me o Bromley where I have been 18 years, have seen many changes to the town and have watched it thrive and change into the great destination it is now.

I am immensely proud that I am part of the “next steps” that  are taking place  and working with some great people to take the town to the next level and to help keep it as a top place to visit, be entertained, shop and to enjoy top hospitality.

Your Bromley BID Board Member

Chris Glover

General Manager at Churchill Theatre

Chris has run the Churchill Theatre, on behalf of HQ Theatres & Hospitality, since April 2016. The venue enjoys a national profile for premiering major new productions prior to national tour and West End transfer. Bromley Premieres are combined with touring shows to provide a comprehensive mix of plays, musicals, opera, dance, pantomime, family shows, stand-up comedy and concerts, attracting over 200,000 customers per year from Bromley, Kent, Surrey and South London.

The Churchill Theatre boasts a spacious, comfortable auditorium that seats 780 people, a studio space, restaurant and the Churchill Lounge, a flexible new space for entertainment and private hire. The theatre’s outreach programme encourages local people to unlock their creative and artistic potential. It includes regular classes for young people and adults in theatre, musical theatre, dance and magic, associate classes, work experience opportunities and the annual Summer Youth Project.

The success of the Churchill Theatre depends on a busy, vibrant High Street, and Chris enjoys working with stakeholders to work towards this. 

Chris is a resident in Bromley and is a director of UK Theatre, the industry body for theatre. Prior to making the leap into theatre, Chris enjoyed a career in Public Relations.

Your Bromley BID Board Member

Mark Haynes

 Centre Director at The Glades

Mark has been a BID Director of YourBromley since February 2019 and plays an active role in the decision making and governance of all aspects of YourBromley BID. Mark enjoys the variety that YourBromley BID delivers, but also enjoys contributing to and supporting all the local businesses in the Town Centre.  Mark is also the Centre Director of The Glades Shopping centre, a position he has held since October 2018, having previously been the Centre Manager of another Shopping Centre and prior to that a Department Store Manager for 11 years. Mark has a strong Retail and Leisure background, having worked in the industry for over 25 years.

Mark is a keen runner, having completed the London Marathon once and the Brighton Marathon four times, along with many half Marathons, including the Royal Parks Half Marathon in October 2018.


Phone:  07885 874741


Your Bromley BID Board Member

Natasha Goodman

Local Director at Metro Bank